<aside> <img src="notion://custom_emoji/43741957-c26f-4195-85a2-0c607c0adcf1/24ff0d27-c798-80b3-93d7-007adfc427ca" alt="notion://custom_emoji/43741957-c26f-4195-85a2-0c607c0adcf1/24ff0d27-c798-80b3-93d7-007adfc427ca" width="40px" />

View call history, redial previous calls, use the dialpad, search contacts, and play back call recordings—all from one place.

</aside>

Web Phone

Log in to the Web Phone go to phone.contactportal.app and utilize the credentials you have been sent.

Side View

Calls

Contacts

Dispositions

Personal Dashboard

Missed Calls

Voicemails

Web Phone Settings

This guide provides an overview of the Web Phone Settings panel, where users can configure integrations, audio behavior, availability preferences, and system information.

You’ll learn how to:

• Set up CRM screen pop behavior under the Integration tab
• Manage audio devices, call waiting, and review the emergency calling notice under Softphone
• Select and customize Presence Profiles based on availability
• View version details and user credentials in the About section

Integration